What is the payment method?
TideWe accepts all the major of Credit/Debit cards (VISA, Mastercard, Maestro, AMEX) and PayPal.
What is the shipping method?
TideWe ship USPS, UPS, FEDEX.
How do I track my order?
TideWe will email your tracking information as soon as your order has shipped. usually, you will receive the tracking number one day after they have shipped your order. You can click on the "Carrie" link for order status.
Can I change or cancel my order?
Because they strive to get your order shipped as quickly as possible, they cannot change or cancel an order once it has been shipped.
How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact them within 30 days from receiving your order. please provide your order number and pictures of the waders and the original packaging. Item must be in original sellable condition to be eligible for return. our customer service team will review the return request and will send further instructions if the return is approved.
Will shipping be covered for my returns?
All return shipping fees and other miscellaneous fees are the responsibility of the customer if the item won't have any quality issue.