Siekon Coupons November 2024

Siekon accepts VISA, Mastercard, AMEX, Discover Card, Maestro and PayPal.

Delivery times usually take 3 - 5 days to deliver your order.

If one or more of the items you received are damaged, different, or not working, you will be protected by this Guarantee. Please contact them for DOA Return Authorization within 14 days of the package being received. After verifying the problem, they will arrange for a return shipment of the defective unit. Once the returned unit has been received and inspected, they will ship out a replacement(part) within 3 business days. To activate the guarantee, products must be returned in their original packaging. Returns without original packaging will be refused, and they will not afford such shipping costs.

Standard in-stock merchandise purchased through Siekon Energy may be returned within 30 days of the receipt of the product. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories. For returns that are not caused by quality problems or delivery problems, you need to afford the shipping costs for all returns.

Please note that they will not accept returns with personalized and modified products as it voids their warranty policy. Any personalized and modified products and returns without original packaging will be refused and returned to you at your expense.

To start a return, you can contact them at support-online@siekonenergy.com with your invoice or the following information:

• Order number

• Proof of purchase

• Video or photo of the faulty product (if applicable)

• Mailing address

• Contact number

Please carefully follow their warranty process to minimize any delays:

• Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product model.

• Tell them what steps you have already taken to resolve the issue.

• Send a clear photo or video showing the defect(s); these should be taken under good lighting.

If your return is accepted, they’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to them without first requesting a return will not be accepted.

They will notify you once they’ve received and inspected your return, and let you know.

They will notify you once they’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be automatically processed within 10 business days. The refund will be returned to your original payment account.

Please remember it may take some time for your bank or credit card company to process and post the refund too.

For more information on their return policy or any return-related matters, please contact their customer service team at:

Email: support-online@siekonenergy.com

Hotline: +1(909) 345-9563