What payment methods do you accept?
L'ange accepts all major Debit and Credit Cards.
How long does it take my order to process?
L'ange current processing time is 3-5 business days. Their goal is always to ship their customer's orders as quickly and efficiently as possible.
What can I do if I receive a damaged item?
L'ange are so sorry to hear you are having an issue with your order. To help them provide you with the quickest resolution. Could you please reply to them with the following:
- A couple of photos or a video that clearly shows the issue with your received item.
βββ* If this is for a product that has spilt during shipment, please provide them with the batch number located on the bottom of the bottle
Once L'ange can review the images they will be better able to assist you with this issue.
What is your return policy?
They adore their L'ange customers, and your satisfaction is very important to them. They will gladly accept your returned styling tool within 60 days from the date of shipping.
How can I cancel my order?
You can cancel the order all the way until the shipping label has been printed by logging into your account on their web page, or by clicking the View your order button located in the order confirmation emails. You will then be directed to your order page and can cancel the order.