What payment methods do you accept?
Home Sewing Depot accepts Visa, American Express, Mastercard, Discover, and PayPal.
Can I exchange the item?
Home Sewing Depot only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at claudia@homesewingdepot.com and send your item to 7755 W Ludlow Dr Peoria Arizona US 85381.
When will I receive my refund?
Once your return is received and inspected, Home Sewing Depot will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 25 days.
What is your return policy?
Home Sewing Depot policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately, they canβt offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If Item is returned after 20 days there is a 25% restocking fee and shipping is paid by the customer. If the item is returned after 30 days there is a 35% restocking fee and shipping is paid by the customer.
What are the non-returnable items?
- Non-returnable items:
*Gift cards
*Downloadable software products
Why I haven't received my refund yet?
If you havenβt received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If youβve done all of this and you still have not received your refund yet, please contact them at claudia@homesewingdepot.com
